Q: Your company's website says "start from one part". I see that your company is not small. Can I make a small part?

A: All the promises on our website are serious. You can do your best to meet your requirements. Regardless of the size of the business, the service provided by the company is equal.

Q: How to contact your company for parts processing business?

A: You can send the part drawing to the email of our company's salesman and leave the contact information. The salesperson will contact you within 24 hours. Ask for any special requirements and delivery dates, and make timely quotations.

Q: The customer doesn't know about your company. Would you like to visit your company before business contact?

A: This is a very reasonable requirement. We welcome customers to our site for guidance.

Q: Do you need to provide materials for processing parts? Can you contract the work and materials?

A: Both cases are OK

Q: How is the processing fee calculated?

Answer: According to the requirements of the drawing, the processing fee usually consists of the following contents: material cost; Heat treatment fee, surface treatment fee, processing fee; Packing fee (if there are special requirements); Transportation costs (excluding urban transportation); management expense; Profit; Taxes. If the customer needs, we will provide a detailed list.

Q: I don't have drawings, but only parts. Can I copy them?

A: Yes. We will map the physical objects and make processing drawings. Parts mapping shall be charged according to the degree of difficulty. The company is responsible for the mapping drawings, but the dimensional tolerance must be confirmed by the customer.

Q: What if your company can't deliver the goods according to the delivery date required by the contract?

A: The company attaches great importance to the delivery date agreed in the contract. However, the manufacturing error probability of complex non-standard parts is relatively high, which is the main reason for delivery delay. Usually, we will communicate with customers in time and inform them of the delivery date of the rework. Get the customer's understanding.

Q: Can your company undertake the parts processing and assembly of the whole set of equipment?

A: Yes. Many customers have cooperated in this way.

Q: How to ensure that customers' technology and products are not leaked?

A: A technical confidentiality agreement can be signed. The company shall be responsible for confidentiality.

Q: The technology of mechanical processing is very wide, and it is impossible for an enterprise to have all the equipment involved, and the customer wants your company to undertake all the equipment. What should we do?

A: This is very common. The company will take a full set of orders, and the company is responsible for seeking social cooperation.

Q: What if the customer receives the product and finds it is inconsistent with the drawing?

A: You can contact the salesperson in time to confirm that it is the responsibility of the company, and the company will immediately arrange the return and replacement.

Q: If the customer has received the product for a period of time and only found that the part is not consistent with the drawing when using it, how will your company deal with it?

A: If this part is confirmed to be made by us, has not been used, and the storage environment and conditions are also good, the company still agrees to return it.

Q: What if the processing drawings need to be modified after signing the contract with your company?

Answer: If the parts to be modified have not yet been implemented, the quotation shall be made again according to the modified drawings. If the parts have been implemented, the cost of the implemented parts shall be paid in addition to the quotation.

Q: Have your products been tested? Can you provide the inspection report?

Answer: The products sent by our company to customers are qualified parts that have been strictly inspected. The company promises 100% inspection of all parts, but the inspection report is of 5 random samples. The goods will be packed separately when delivered.

Q: Your company is specialized in processing small batches and varieties. How to ensure that the materials are qualified when purchasing materials.

Answer: The company has its own material spectrum analyzer.

Common materials are purchased in batches from approved and qualified wholesalers, obtained quality assurance certificates, and sampled for material analysis. After confirmation, the material number is marked, and the warehousing time, supplier, quantity, and spare parts are recorded.

Special materials shall be analyzed immediately upon arrival, and then enter the production process after being qualified. For all parts processed with general materials, we provide material warranty when delivering, and for parts processed with special materials, we provide material analysis report.

Q: Can your processed parts be exported by yourself?

A: Yes. We have self-export qualification. At present, we export more than 10 million yuan to Japan, France, Spain, the United States, Canada and other countries every year.

Q: Your company has the design and production of non-standard equipment on its website. How about the business contact process?

A: Usually, we will arrange professional design engineers to communicate with customers. If we think the company is capable of undertaking, we will ask the customer to provide the design and production assignment. Simple equipment shall be quoted at one time. For more complex equipment, we usually report the design fee first. After the design is approved by the customer, the production fee shall be reported according to the design. During the equipment acceptance, the company is only responsible for the technical indicators of the design and production assignment. If the customer wants to add additional requirements, the quotation process needs to be supplemented.                

Q: After the equipment is delivered, can the customer request to provide a complete set of equipment drawings?

Answer: We only provide the general equipment drawing, electrical schematic diagram and drawings of vulnerable parts. If a complete set of drawings is required, another quotation shall be made.

Q: How does your company pay?

A: We will evaluate the confidence of different customers and give corresponding payment methods. Customers who come to the company for the first time usually pay 30-50% in advance (according to the proportion of material cost to the total amount) because they cannot evaluate them. After the parts are completed, they will be delivered in full. Invoicing. In the future, the payment method will be adjusted according to the company's confidence evaluation.

Q: I am a person. I want to develop a new product, but it is only at the conceptual stage. Can I get your help? How to calculate the cost?

Answer: The company will organize relevant technicians to negotiate with you to evaluate the progressiveness of this product and technology and the acceptability of the market. If confirmed. The company will sign a cooperation agreement with you, including the proportion of development costs and the proportion of achievement sharing.